Return Policy

  • Returns can only be accepted if it is done immediately; that is, at the time the product is delivered.
  • Goods to be returned must be returned in the exact condition in which it was delivered.
  • Items opened from sealed packaging/cartons may not be returned except if faulty on delivery.
  • For change requests on products which are not defective on delivery, the customer would be entitled to a replacement, exchange or refund, if the product is returned immediately at the point of delivery.
  • For products returned immediately, amount paid would be refunded within 2 to 5 working days.  The value to be refunded would be the total amount less the delivery/shipping charge. Please note that delivery/shipping charges are not refundable.
  • If any or all products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order.